Privacy Policy

Padharo Indian Restaurant ("we," "us," "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a booking, or interact with us.

1. Information We Collect

We may collect and process the following data:

  • Personal Information: Name, email address, phone number, and dietary preferences when you make a reservation or contact us.

  • Payment Information: Card details provided when paying for services (processed securely by our payment providers and not stored by us).

  • Website Usage Data: Information about your visits to our site, including IP address, browser type, pages viewed, and time spent on our website.

2. How We Use Your Information

Your information helps us provide, improve, and personalise our services. Specifically, we may use your data for:

  • Managing reservations and responding to inquiries.

  • Sending promotional emails, newsletters, and offers (with your consent).

  • Ensuring our website functions effectively and analysing its usage.

  • Complying with legal obligations or responding to lawful requests.

3. Sharing Your Information

We value your privacy and do not sell your information. However, we may share your data:

  • With service providers who assist in our operations (e.g. reservation platforms or email marketing services).

  • For legal reasons, if required to comply with regulations or protect rights.

4. Cookies

Our website uses cookies to enhance your experience. These small text files help us understand user behaviour and improve site functionality. You can manage cookie preferences through your browser settings.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. For example, records related to bookings may be kept to comply with legal or accounting obligations.

6. Security

We implement industry-standard security measures to protect your information. While we strive to keep your data safe, no method of transmission over the internet is entirely secure.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections or deletion of your data.

  • Withdraw consent for marketing communications at any time.

  • Lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data rights have been violated.

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of these third-party websites.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or directly to you where appropriate.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Padharo Indian Restaurant
100-102 East Street
Southampton, SO14 3HH
Email: padharouk@gmail.com
Phone: 07424 772153

This policy is effective as of 31st December 2024.